Who to Call?
Residents, guests and staff can call year-round and one of our student staff will help assist you in reporting problems in our buildings or answering basic questions about services we provide.
Based on the information provided to them, our Service Center staff can generate work orders to be given the next day to our service staff, or they may immediately contact our own or other staff for emergency services. There are also other departments and some off-campus service providers that you need to call directly.
Who do you call? The Residential Facilities Service Center Staff. Call 4-WORK (301-314-9675) for your service needs.
- Receiving your Service Requests
- Responding to your Call
- Entering your Living Space
- Completing your Request
- Emergencies and Utility Disruptions
You Won't Always Call x4-WORK
Call Public Safety for PERSONAL EMERGENCIES
Crimes in progress, medical & fire emergency.......................................................................................Call 911 anytime
Thefts and non-emergency police services...............................................................................UM Police 301-405-3555
Lost keys and lock changes.......................................................................................................Go to your Service Desk
Cable TV service (Comcast)...................................................................................Click for Cable TV Service Requests
In-room data access problems......................................................................................................Call DIT 301-405-1500
In-room telephone problems........................................................................................................ Call DIT 301-405-1500
Laundry refunds..........................................................................................................................................800-229-7837
Lost or damaged ID Cards...................................................................................Go to Mitchell Building to get a new id
Other campus buildings
Dining Services buildings............................................................................................................................301-314-8086
Stamp Student Union..................................................................................................................................301-314-3375
Courtyards..................................................................................................................................................301-314-2466
Commons...................................................................................................................................................301-226-2749
Other buildings and grounds..................................................................................Facilities Management 301-405-2222