We're Here For You!
Our staff is where quality meets care. With every routine or emergency service request, we create an environment where students can thrive.
Our Commitment to Excellence
The Department of Residential Facilities maintains and provides housekeeping services for more than 70 residence halls, Greek chapter houses, and recreational facilities at the College Park campus, covering over 2.7 million square feet. With a team of over 300 staff members, including student employees, our mission is to enhance the student experience by creating and caring for the campus environment.
Service Request
Contact our 24-hour Service Center at 301-314-9675 for emergency and non-emergency matters.
Pro tip: Have your UID, room number, and building information ready before calling.
Examples of emergency requests: leaking pipes, floods, lock problems, smoke, heating/cooling failures
Keys and Access
Our in-house Access Systems staff installs, manages, and maintains the residence hall electronic security and card access systems.
A staff member is on-duty 24/7 to respond to urgent maintenance issues.
Contact Access Systems through the Service Center at 301-314-9675.
Alerts and Utility Outages
Stay informed on the latest alerts and utility outages. Find out about scheduled and emergency services happening in your residence hall.
